For B2B tech, from pre-seed to PE-backed

Applied AI and GTM,
engineered forward.

Snowy, the UNKAPPED snow leopard, looking up Scroll down

01 / 05 - Founders and first GTM hires

Pre-seed and seed

What caps growth here

No evidence, no infrastructure, and the founder is the only person who can sell.

What we build at this altitude

  • First ICP from the evidence that exists
  • Domains, inboxes and deliverability
  • One signal-led motion, live
  • Founder distribution, started early
The climb

We know the terrain at every altitude.

Built on the platforms you already own.
Why FDE and Applied AI

Software doesn't deploy itself.

Someone technical has to sit inside the company and carry AI from a demo to a process. That is a forward-deployed engineer.

Understand Design Build and integrate Deploy Business needsProblems · goals · workflows Working technologyAgents · integrations · pipeline Forward-deployed engineer Inside your team, on your systems, until it runs
  1. UnderstandAlign on business needs and context
  2. DesignDefine the solution and approach
  3. Build and integrateBuild, integrate and test on your systems
  4. DeployRoll out, monitor and scale
Business needsProblems · goals · workflows
Forward-deployed engineerInside your team, on your systems, until it runs
Working technologyAgents · integrations · pipeline
How we help

From audit to a system
your team runs.

Four steps. Each one leaves something running in your environment.

How it's deployed

Four systems. Engineered, not run.

Working loops inside your stack. Built by engineers deployed forward, handed over with an owner.

Engineering workflows

The engines we build, end to end.

Real workflow maps from real engagements, anonymised. Click a map to bring it forward; hover to scroll through it.

The Enterprise AI stack

05Outcomes · what the business sees
Pipeline, engineeredGTM engineering
Hours returnedapplied AI, per department
Decisions with evidenceforecast · risk · intelligence
A team that runs ithand-over · runbooks · owners
04Applied AI · act

Agents and workflows, inside the system of record

Co-worker agents per process, with a human in the loop wherever confidence drops.

Plan→Typed tools→Score confidence→Route to a human below threshold→Write back to CRM, ERP, ticketing
Forward-deployed
03Build and prove

Context, evaluation and governance

Nothing ships without evidence, a release gate and an audit trail.

Retrieval with citationsTest sets of 50–200 real casesRisk tiers and release gatesCost per taskAudit logModel-change playbook
Forward-deployed
02Foundations

Identity, permissions and the data layer

The layer every agent stands on, and the one that breaks first.

Agents inherit the user's accessOne ID per customer across systemsOne definition per metricLineageError queues
01What you already own

Your systems, your cloud, your signals

Nothing replaced. Everything connected. Models stay swappable.

CRMERPTicketingProduct dataWarehouseFiles and emailExternal signals
The UNKAPPED way

How we visualise Applied AI across departments.

One shape every time: a named process, a co-worker agent on the repeated part, a human who keeps the decision, and a number measured before and after.

Account priority40 accounts
14hot17warm9nurture
NurtureCall this week
Revenue AI co-workerLive
Pipeline per rep · 12 weeks
Deal risk detectedAcme · stage age 41d · no activity
gate
Pre-call briefs14 sources · 9 reps
24
Routed with SLAtier 1 → AE · tier 2 → LDR
142
Champion tracker46 watched
PN
Priya N.moved to Vantage · day 18
warm
MO
Marcus O.new CRO · Northline
warm
LK
Lena K.promoted · same account
watch
OS
Omar S.left Halden · open deal
alert
LinkedIn + CRM signals · live
Revenue AI co-worker: research, routing, deal risk and champion tracking inside Salesforce and HubSpot, measured in prep time per rep and stage conversion.
Finance AI co-workerLive
4,120invoices matched
31exceptions → controller
−6 ddays to close
PO 4471 ↔ INV 09323-way match · receipt confirmed
auto
Vendor Halden · amount drift+4.2% vs PO · human review
gate
Spend anomalyduplicate SaaS licences · $18k
flag
Auto-matched, no human touch96%
Days to close · 8 months−6 d
M1M8
Finance AI co-worker: invoice matching and spend anomalies, exceptions only to a human.
Support AI co-workerLive
Classify→Draft→Human sends→KB gap
#8821 · P2 · billingdraft ready · confidence .91
send
#8823 · P1 · outage?confidence .58 → human
gate
#8824 · P3 · how-toKB article matched · confidence .94
send
−42%time to resolve
96%accuracy, test set
9%sent to human
Median time to resolve · 8 weeks−42%
Wk 1Wk 8
Support AI co-worker: triage, drafts and knowledge gaps; the agent never sends.
Forecast accuracy
96%vs 81% manual
AI forecastManual 81%
Forecast error by quarter4.1%
Q1Q2Q3Q4
Ops and legal co-workerLive
MSA · Vantage3 clauses outside playbook
lawyer
Demand forecastupdated · error 4.1%
done
Vendor monitorfiling flagged · supplier B
watch
Renewal risk · Cedarauto-renew in 18 d
flag
Decision stays with a person
Ops and legal co-worker: contract clauses, forecasts and vendor risk, with the decision kept human.
Agents live in production

Not a demo. A shift.

Follow one request through an agent we run inside your stack: what it reads, how it decides, where a person signs off, and what it writes back.

Swipe to follow the flow →
Runs on what you own. Your cloud, your ERP and CRM, your data. Nothing migrates.Sample data shown.
Where we go deepest

You will not spend the first month teaching us your category.

  • ASPM, container and cloud security, data security, identity
  • Category creation without RSA-speak
  • The analyst layer, and when it is worth the spend
TRIGGERS ACCOUNT BUYING COMMITTEE New CISO hireCompliance deadlineIncident disclosedStack change Accountscored, prioritised CISOSecurity engineeringPlatformProcurement, legal Technical proof and practitioner credibility, not gated content.
Certified partners
Certifications

Certified on the tools we build with.

Partner-level and certified across the GTM and AI platforms in your stack, so the people on your engagement already know the tools.

Who you work with

Founders on the calls.
Engineers in the stack.

Top 1% GTM experts, enterprise and cloud transformation leaders, applied AI and forward-deployed engineers. No bench, no juniors.

Sachin Jha
Sachin Jha
CO-FOUNDER · CEO
Lakshmi Sindhuri
Lakshmi Sindhuri
CO-FOUNDER · COO
Neeraj Kumar
Neeraj Kumar
CO-FOUNDER · CTPO
What it usually finds

What UnKapped is,
in plain terms.

We find what is capping the number, build the system that removes it, and run it until the result holds.
What does UnKapped do?

UnKapped is a GTM and engineering partner for companies from pre-seed to enterprise. We find what is capping revenue, then build and run the system that removes it. The work spans three disciplines: growth systems, covering GTM engineering, revenue operations, ABM and demand; applied AI, covering workflow automation, revenue agents and forward-deployed engineers; and leadership presence, covering founder and executive storytelling and product marketing.

Is this consulting, or do you build it too?

Both, and the building is the larger half. A consultancy hands over a recommendation. We name the constraint, engineer the system inside your own environment, run it to an agreed standard, and train your team to own it. What is built sits in your accounts and outlives the engagement.

How is this different from a GTM agency?

An agency sells activity by the month, and little of what it produces is built inside your environment, so little of it survives the contract. We sell a named result, measured against the number on a baseline agreed up front.

What is the GTM and AI readiness audit?

It is how most engagements start: a short, fixed-scope read of how ready your go-to-market and AI foundations are to scale, and what is most likely capping growth. The findings are yours whether or not we work together. We walk through the detail on a first call.

What are revenue agents and forward-deployed engineers?

Revenue agents are AI agents that run parts of the commercial process inside your existing systems, such as enrichment, routing, forecast hygiene, research and drafting, with evaluations and human review gates. Forward-deployed engineers are named UnKapped engineers who build and run those systems inside your environment, then hand them to an owner.

Do you work with early-stage companies, or only enterprise?

Both. From pre-seed to Series C the problem is usually the number: how to reach it, and what has to be true. In mid-market and enterprise it is usually the process between teams. The method is the same; what we build changes with the altitude.

Why not use our own engineers?

They are pointed at the product, and they should be. Commercial systems are a different surface, and borrowing product engineers costs roadmap. Our forward-deployed engineers work in customer stacks every week and are scored against a skills matrix before they meet a customer.

Why not just hire for this?

A hire lands about two quarters after the need, with one discipline, where most constraints need three or four. Hire once the constraint is named and the system exists, so the person you hire inherits something that works rather than a blank page.

What is leadership presence?

Founder and executive storytelling for technical companies. We write and run content across LinkedIn, Substack and X, engage every day with the accounts and investors that matter, and handle positioning and product marketing, so the people buying from you have heard of you first.

What is a forward-deployed engineer?

A senior engineer who sits inside your team and your systems, maps the real workflow, builds on what you already own and stays until it runs in production. Then hands it over with a runbook and a named internal owner. Not a consultant with a deck, not an agency with a dashboard.

What do you mean by Applied AI?

AI attached to one named business process, running on your own data and systems, with an owner, a human review gate and a number it is measured on. A chat licence is not Applied AI. An agent that triages tickets inside your helpdesk, scored against last quarter's tickets, is.

What is GTM engineering?

Treating pipeline as a system rather than a campaign: data resolved once, signals scored with a reason, routing with SLAs, plays by tier, results looped back into scoring every week. Built inside your CRM, not beside it.

Why not just buy an AI tool?

Most tools sit on the same messy data and act outside the system of record, which is why they become shelfware. Buy for generic, high-volume tasks. For anything cross-functional or tied to your own process, build on what you own.

How do you measure it?

A baseline before the build, then hours returned, cost per task, accuracy against a test set, override rate and the revenue line it touches, on a monthly register your leadership reads.